Frequently Asked Questions
Everything you need to know about transforming your home with MaggieFrames.
What materials are used in MaggieFrames products?
We use premium, sustainably sourced solid wood and shatter-resistant acrylic glass to ensure your artwork is both beautiful and protected for years to come.
How long does shipping take for custom frame orders?
Standard orders are processed within 2-3 business days. Shipping usually takes 5-7 business days depending on your location within the continental United States.
What is your return policy if I am not satisfied?
We offer a 30-day happiness guarantee. If your frame arrives damaged or isn't what you expected, contact our support team for a full refund or a free replacement.
Do you offer international shipping?
Currently, we ship exclusively to the United States and Canada. We are working on expanding our logistics to reach more countries in the near future.
Are the frames ready to hang right out of the box?
Yes! Every MaggieFrames product comes with pre-installed hanging hardware and a complimentary wall-friendly hook for effortless installation.
Can I order a custom size that isn't listed on the website?
Absolutely. Please visit our 'Custom Requests' page or email our design team with your specific dimensions for a personalized quote.